Special Message to Those Impacted by Natural Disasters
If you've been affected by a natural disaster, we can help you:
Need Medical Advice or a Prescription Refilled
Do not forget that LINECO provides free telemedicine visits 24/7 via Teladoc. If you are having difficulty making an appointment with your primary care physician, you may be served more quickly by calling Teladoc at 1-800-835-2362 or visiting teladochealth.com.
Need Help Coping with the Disaster
LINECO offers 6 Free Member Assistance Program (MAP) visits for our members. Simply contact Carelon Behavioral Health at 1-800-332-2191, or by visiting the link below, and they would be happy to coordinate your MAP visits to ensure you are getting the emotional support needed during this very difficult time.
Need Prescriptions Lost or Left Behind
LINECO.org – Contact Information page
1-800-323-7268
Or contact Express Scripts at express-scripts.com. (See below if you need to call instead.)
More Important Phone Numbers
| For Information About | Contact | Phone Number | Website |
|---|---|---|---|
| Member Service / Coverage Inquiry | Benefit Fund Office | 1-800-323-7268 | lineco.org |
| 24/7 Medical Advice | Teladoc | 1-800-Teladoc (1-800-835-2362) |
teladochealth.com |
| Member Assistance Program (MAP) | Carelon Behavioral Health | 1-800-332-2191 | carelonwellbeing.com/lineco |
| Prescriptions: Retail / Home | Express Scripts | 1-877-327-0568 | express-scripts.com |
| Prescriptions: Specialty | Accredo | 1-888-552-7763 | accredo.com |
| Prescriptions: Medicare Part D | Express Scripts | 1-855-634-0272 | express-scripts.com |
For any other help needed, and for more information, please see the Find Care page.