Careers at LINECO

The Line Construction Benefit Fund (LINECO) was formed in 1963 to provide the hard working members of the International Brotherhood of Electrical Workers (IBEW) and National Electrical Contractors Association (NECA) outside electrical construction industry with a comprehensive benefit package. Our Fund Office is located in Lombard, Illinois (I-88 / I-355 Corridor).

LINECO understands the importance of teamwork and the responsibility to assist our members and their families in times of need with an exceptional benefits package. We are committed to providing Best In Class Service.

Join our team where benefits, teamwork, and opportunities meet!

See below to view current open job positions at LINECO. Click the position title for full details.

Open Positions

• Member Service Representative (Health Insurance)

  Member Service Representative (Healthcare Benefits)

  If you are a problem solver and passionate about providing excellent customer service and meet the requirements, we want to hear from you!

  Job responsibilities will include handling incoming phone calls in order to assist health care providers and members of the benefit fund in a professional, objective, and helpful manner.

  Duties Include: accurately identifying caller's needs, conducting research and assisting with issue resolution, clear communication with focus on empathy and professionalism, multi-tasking with numerous customer service computer screens, documenting call information accurately and appropriately, meeting service goals and adherence to assigned schedules to ensure our members are assisted in a timely fashion, and working well with others within the framework of the customer service team. 90% of daily work time will be on the phone assisting members.

  Job Requirements

  • High school diploma OR GED.
  • 12 months medical insurance customer service experience.
  • Data entry and/or typing experience, at least 35 WPM.
  • Strong interpersonal, verbal and written communication skills.
  • Analytical and organizational skills and independent decision-making skills.
  • Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time.
  • High quaity customer service experience.

  Preferred Job Requirements

  • Experience working with medical terminology, Medicare, and union bargained benefits.
  • Proven ability to learn quickly and adapt to change.

  Candidate that will succeed in this position is a reliable, team-oriented staff member who works well with others. Employer offers strong benefit package which includes medical coverage, dental, prescription drug, disability, pension plan, annuity plan, vacation as well as competitive salary. Work schedule will be Hybrid.

  Salary Range: Entry Level - Hourly $21.00 - $24.00.

  To apply:
  Submit Resume & Cover Letter to
  careers@lineco.org